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The Systems-Operations Divide

For tonight as I ride the train home, jammed fairly full of people, I am pondering the divide I have noticed increasingly more and more between systems people and operations people; especially given the tremendous negative impacts this divide can have on a project like the one I manage.

This is one of the reasons I decided to switch to a position with an SCM systems vendor versus continuing on in an operations role. Even with what I have learned in just under four months, I already feel the advantage of having this experience when combined with my operational knowledge. The fact that Manhattan has a great team right now in Japan also has enhanced the timing.

I look forward to being a bridge between systems and operations on a regular basis.

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Western Retailers Rethink SCM Postponement Strategy

Just recently the Financial Times had an article, titled "Western retailers shift their supply chain tasks to China," regarding changes the author, Robin Wright, reports are occuring in retail and consumer goods industry supply chains. The focus is where postponement on the creation of market-ready finished goods is increasingly being dropped for including such work closer to the actual production in low cost countries.

Although the article could use more specifics or examples of retail products in question, it states the primary driver of making such a shift in strategy is lower costs. But is this really the case? The author says little about the costs associated with reworking products close to market that have been imported with bad packaging or mistakes in finalization.

Later, the author mentions another factor that I feel has more of an impact than low costs: the fact that low cost countries, such as China, are increasingly more sophisticated in finished goods for foreign markets and the fact that their own markets' growth will eventually require retailers to have this capability rooted in China. Below is that section:

Vera Tang, general manager for corporate development of Hong Kong-based Kerry Logistics, expects growth in the next few years to be "huge" as so many companies still run expensive distribution centres at home.

"You can imagine - in those high-living-standard countries like Scandinavia - if we can replace what they are doing at the destination with a similar operation at origin, the percentage [saving] can be huge."

Among Kerry clients using distribution centre bypass are a New Zealand-based lingerie maker and department store chains in the US, Spain and Chile. In Chile's case, she said the company shifted logistics operations abroad not primarily for cost reasons but because Chinese workers were more reliable.

Later, the article adds:

Many expect Chinese processing to become more sophisticated. Erxin Yao, managing director for China at OOCL, a Hong Kong shipping line, said his company's logistics arm hoped to attract imports of goods not made in China for sorting at its warehouse to distribute to Japan and Korea.

If Western retailers are thus focused less on thru-processing in their more expensive markets, and in other expensive countries like Japan, and are able to shift savings to investments in marketing or elsewhere, it is a valid shift assuming imports are of high quality and accuracy. However, if this shift decreases the quality level of market responsiveness, then this also must be carefully factored.

For Japan in particular, I have personally seen several instances where pre-packaged products have arrived in unsatisfactory condition--and often if there is even just one problem per case, the entire case is rejected. To ensure these problems are not identified at store locations, inspection and thru-processing in Japan has always been time- and people-intensive, leading to high material handling and processing fees that confound importers.

So this strategy, what is called "distribution center bypass," should not be applied liberally, but rather carefully considered for different product groups and their related market requirements.

Repaying Flattery with More Flattery

Thinkingbloggerpf8As I was browsing through my regular list of blogs via Bloglines this morning, I made my way to China Lawblog when the opening lines mentioned a fellow TBird blogger, David Wolf, who runs Silicon Hutong. Reading further, I discovered David had provided me a Thinking Blogger Award  with the following comments making me chuckle:

Shawn is brilliant - should be teaching at Harvard or Wharton - and you benefit from his brilliance without paying the tuition.

Thanks for the plug, David! However, you have really raised the bar for me this time. As for my recommended awards for thinking blogs, I have some simple criteria--that the blogger "blogs what they know" and display an obvious passion and curiosity for continued learning. Below is my list for Asia, not in any specific order:

  1. Silicon Hutong, by David Wolf: Repaying flattery with more flattery--even after meeting David the first time for just an hour or so in the Beijing Hard Rock Cafe last year, I knew he was someone with a wealth of on-the-ground China knowledge and simply a great person to know. All of this is on display at the Hutong.
  2. All Roads Lead to China, by Rich Brubaker: Another TBird, Rich is the blogger I speak with most whom I have never met. Highly accessible, Rich has shared a great deal of his knowledge and information gathering at All Roads, which is a great beginning source for all things related to China business. I look forward to its continuing evolution.
  3. China Law Blog, by Dan Harris: Dan's prolific writing and blog-linking has been an inspiration for my own site in reaching out to other bloggers and creating new conversations, or building on old ones. Having had the chance to chat with Dan on the phone, I look forward to meeting him in person someday as we traverse the Asia-Pacific.
  4. This is China!, by William Dodson: I love the narrative style in every post by Will as we follow him on his business or personal travels. The descriptive and accessible nature of his writing allows me to connect with his experiences while at the same time gaining some new insight or perspective on aspects of China I am unfamiliar with.
  5. The Marmot's Hole, by RJ Koehler: Ever since I became more interested in South Korea, the Hole has been my favorite source for commentary and perspective on the Korea experience. RJ's wide ranging coverage ensures I always have something new on Korea to think about when I visit his site.

Besides the above, below is my list for non-Asia blogs:

  1. Thomas Barnett: Probably the most famous "grand strategist" I have ever exchanged emails with, Tom's work, books and site have continually been an inspiration.
  2. The Fourth Rail, by Bill Roggio: Another fantastic blogger I have been fortunate enough to exchange emails with, Bill has regularly been my #1 source for an understanding of the Middle East and the "War on Terror." The education I have received on the sophistication and complexity of today's American military operations and strategy cannot be replaced.
  3. Michael Totten: The depth and thoroughness of Michael's articles and writing on the Middle East has provided a non-military angle to learning more about the region and its people. Combined with his great photos, my understanding of the region would be lacking minus his work.
  4. Enterprise Resilience Blog, by Steve DeAngelis: Steve is such a prolific writer at his site, I believe his work must just flow off his fingers the moment he finds a topic to write about--and he writes in depth and with great thought about both the context and detail of a particular issue. I believe our cross-blogging last year was because I also strive for the same approach, and his work itself is an inspiration to my career.
  5. Counterterrorism Blog, by Various Counterterrorism Experts: A site that regularly challenges my understanding of such a complicated topic as terrorism.

I pretty much don't read a site unless it is a "thinking blog," but the above are regularly my favorites, or have been most influential to my own blogging. For certain, I could see all the bloggers mentioned above teaching at Wharton or Harvard before they ever hired me. But like David, I prefer everyone keep blogging online where the tuition is much less! 

Revisiting Space Logistics

Last November I did a post on the prospects of supply chains developing into space, titled "Outsourcing Space-bound Logistics." I was very happy to see the subject come up again over at Freight Dawg, a relatively new but excellent blog on logistics, where Eric points us to a program at MIT called "The Space Logistics Project." As I noted before, "space will obviously offer some extremely different environmental challenges than Earth-bound shipping, and quality and safety will need to be prioritized when targeting cost reductions." I believe Eric also points to this but simply noting how long it would currently take to transit space supply chains:

With transit times of up to 9 months on a mission to Mars, supply chain execution in space would be difficult.

I am not surprised that MIT has taken on this area of supply chain research, and it will be a fun site to stay up-to-date on as innovators develop all the architectures necessary to make the utilization of space supply chains a common phenomena. Once we overcome the most basic physical hurdles, space supply chains will become more sophisticated in terms of financing, IT, partnering and innovation. I am happy to see MIT using the same kind of architecture language employed here and originated by Dr. Cavinato of Thunderbird and the Institute of Supply Management.

Dealing with Workforces in China

I try to subscribe to some good online magazine mailing lists to reduce my search for good news and articles to post on here at the site. One of those online magazines is Workforce Management, and recently I was happy to learn that they have set up an entire section on China's labor market. Included so far are:

It is really too bad there is nothing like this for Japan, as there are a number of changes taking place here as well and as I have written on in the past. But in the meantime, we can enjoy this kind of reporting coming out of China.

For some additional takes on foreigners in China--the non-executive types--see All Roads Lead to China and their recent "halfpat" series.

Railways a Mode Towards Shrinking China's Gap

Some articles just jump right out at me as easy posts, and this was so when I saw a link summary in the WSJ titled "Narrowing the Gap" and discussing railways in China. The link takes you to an article titled "China Expands Rail System in Effort to Narrow Prosperity Gap," which is written by Bruce Stanley with contribution from Juying Qin. Directly or indirectly, China railways been covered before here, as well as at other blogs, notably in the posts listed below:

But what I like about this article is how it takes a topic I have been interested in since reading Tom Barnett's work--that is his work on "shrinking the GAP"--and melds it with the role of supply chain logistics in making that shrinkage happen. This melding was my entire inspiration behind the FAR matrix I created almost one year ago (image below).

Flows_architectures_resiliency_matr

Basically, before even reading the article, we can begin to brainstorm via the matrix above just how a physical architecture such as the railway network in China will have an impact on the above listed flows. From the article's title, we can assume it leans towards focusing on economic and people flows, and the first few lines confirm this slant:

China, worried about the wide income gap between its highly developed coastal areas and its lagging interior, is looking to railways to help spread the wealth.

In recent years, China's breakneck economic growth has lifted millions of people out of poverty. But the economic divide that growth has left behind poses a challenge for the ruling Communist Party, which has staked its legitimacy on its ability to make people richer and is worried about the potential for social unrest.

That last comment illustrates just how interconnected flows can be (economic and political, in this example), and the article goes further to illustrate the current Chinese Premier's concern:

Chinese Premier Wen Jiabao addresses the wealth gap in speeches and policy initiatives. The government's latest campaign: upgrade China's vast -- but overburdened -- rail system to link more parts of the country to one another and to overseas markets. Or, as China's policy makers put it: "to build up a harmonious socialist society, the development of railways has to be sped up."

The data here is pretty hefty, and one can just imagine the connectivity that will be driven by each section of railway being laid to the earth:

The plan calls for the government to nearly quadruple its investment in the nation's railroads to almost $200 billion by 2010. The aim is to create 10,500 miles of new track, much of it in underserved central and western China. By the end of the decade, if China meets its goal, the rail system will have grown to more than 56,000 miles.

For readers of this blog and other logistics blogs commenting on Asia, it is no surprise that the current status of China's inland infrastructure is lacking and behind the pace of its own economic growth, and most significant advances in logistics, along its eastern seaboard. WSJ provides a nice summary without digging into my archives, where you can find more details:

The investment would provide a missing link in China's logistical infrastructure. The nation's seaports are among the world's most modern and efficient, but its railroads, which could be supplying these ports with a lot of the goods they send abroad, aren't up to the task.

In many other countries, railroads carry as much as 20% of all containerized freight; China's historically underfunded tracks transport less than 2% of its shipping containers. Almost all of China's exports arrive dockside via truck. Yet trucks in China are cost-effective only over distances of roughly 300 miles, or a single day's road journey, according to transportation experts.

Of course, that state of this physical architecture impacts the decision-making of businesses around the world when considering China for investment:

Investors who want to produce goods for export have balked at building factories in provinces where reliable transportation links to seaports are scarce. As a result, investment in Chinese export-oriented industries has been concentrated overwhelmingly along the coasts and major rivers near China's ports. James Wang, a transportation geographer at the University of Hong Kong, calculates that no less than 94% of China's international trade value is generated within 150 miles of the coast. This investment pattern deepens the country's internal economic fault line.

Where economic flows don't reach the people, the people go to where they can tap into it themselves:

Large numbers of Chinese have moved from inland regions to find better-paying jobs in coastal enclaves. Economist Sir W. Arthur Lewis, who studied Britain's colonies, noted the propensity of people to migrate to the capitalistic sector if wages there were attractive.

"The pattern of development that you are seeing in China is very similar to an African, colonial model. It centers on the seaport -- that's where globalization came in," says Becky P.Y. Loo, who, like Mr. Wang, is a transportation geographer at the University of Hong Kong.

Because China's inland ground transportation and mobility has been so poor, I believe that the growth of China's inland cities has a great deal to do with the concentration of large populations as well as the airport infrastructure being the first priority of investment by the government up until now. When necessary, businesses in these areas deal with the ground logistics difficulties while anticipating future improvements. In terms of models, Tom Barnett has before mentioned the westward movement of people in America's own history when discussing China's "Go West" policies, and the WSJ also notes the parallel:

Railways offer the prospect of bringing China's two economies closer together. If the colonial model is in some respects where China's rail system finds itself today, the transformation of the U.S. economy in the late 19th century is closer to where Beijing wants to go. In the U.S., the completion of the first transcontinental railroad in 1869 connected the industrializing eastern states with the Pacific coast. That rail link and others built in later years were crucial in opening the sparsely settled Western territories to settlement and making possible the development of ranching, mining and other businesses.

And back to the flows:

China already has a rail link to distant Tibet, completed just last year. The railway buildout, however, could have an important impact on the flow of people and goods and on the spread of prosperity in the nation.

And circling back again, step 1 is ensuring that physical architecture is solid:

A centerpiece of the plan is the creation of 18 logistics centers to expedite the distribution of containers throughout China. The plan also seeks to boost railway container traffic by promoting the use of double-stack container cars.

Those crunching the numbers on a daily basis for supply chains around the world know the benefits of reducing total logistics cost via intermodal benefits, and it is satisfying the Chinese are being aggressive towards providing more logistics efficiencies via higher quality in intermodal options. In the end, the actual results of this initiative will be evaluated on the ground rather in the total outlay of investment cash.

China_railway_map

Ultimate Catalyst

Over this past weekend I took a trip to Fuji City in Shizuoka Prefecture for a two-day ultimate frisbee tournament--five matches all together to be exact. It was my first time getting away from Tokyo to someplace inside Japan since I moved here in 2005. In the end I enjoyed the early craziness of Spring weather, met friends from Japan I hadn't seen in many years, played ultimate at the foot of a towering Mt. Fuji, and tried to melt the aches and pains away in the local hot spring baths...

It was a great chance to reflect on coming back to the blog with renewed focus and energy. Plus, hey, it is Spring, when new life blooms, right? It's time for a fresh start...

Posted from My Mobile

Posted Successfully [Mobile Posting Test]

Cool. This will really come in handy when I am on the train like right now, headed home after a long day in the client office. The keyboard on this smartphone is pretty nice but I have to admit it will take some time getting used to. At least I can make some short posts from basically anywhere on the 3G network. :-)

----- 元のメッセージ ----- 差出人: "TypePad" 宛先: beilfuss@global.t-bird.edu 送信日時: 07/03/13 19:48 件名: Posted Successfully [Mobile Posting Test]

Your message "Mobile Posting Test" was successfully posted.

Your new item has been posted to your weblog "Asia Logistics Wrap":

http://asiagander.typepad.com/asia_gander/2007/03/mobile_posting_.html

Mobile Posting Test

I am trying out this mobile posting tool via my new smartphone here in Tokyo. :-)

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