PART IV: City of West Point, Saddling LaGrange and Troup Counties
This "case study" series will be covered in five parts, listed below:
You can read my introduction here.
Due to the great, case-study nature of the Kia investment in Georgia, I drilled down further in my research in order to highlight the local activities behind this investment and its current and expected impact. It truly is a situation where future-oriented community and business leaders have been working together to improve the quality of life for local citizens. First, Georgia Trend has an excellent article that chronicles the Kia investment story and impact, labeled 'The Kia Effect.' It should be read in full, but I want to highlight some key pieces, starting off with a recap of the Kia investment story:
"Just a few years ago Troup County, the westernmost county in Georgia along Interstate 85, could claim the title of former textile capital of Georgia, and not much else when it came to major-league economic development.
"Now, although there are a couple of textile manufacturers still operating in the county, the story out of Troup is international automotive manufacturing in the form of South Korea-based Kia...the advent of the Kia plant is one of those defining moments for the entire region. Things are discussed in “before Kia” and “after Kia” terms.
"A Kia plant is currently under construction (see picture below) in West Point, along Interstate 85 at the new Exit 6 interchange. When complete, Kia will directly employ 2,500 people. Its suppliers, also getting up and running, will employ an additional 3,000 plus. Kia is an enormous project, not just for West Point, which has a population of only 3,300, but, as everyone in Troup County says, for the entire region."

Quick Start says that 75% of the employees initially hired were from Georgia and the remainder from other states. Next, Kia generally explains the rationale behind selecting West Point, which intersects with what I was told by Mr. Underwood above:
"Why tiny West Point, then? Many reasons, as it turns out, says Randy Jackson, director of human resources and administration for Kia, and the senior American at the Troup County site. State, county and city support were vital and were there from the start; good interstate access (the plant is visible from I-85.); flat land (hilly land is more expensive to grade and develop); the sister facility, Hyundai, with whom Kia will share suppliers, is in nearby Montgomery, Ala.; Hartsfield-Jackson International Airport is just up the road; a strong workforce; and warm, welcoming people are all cited by Jackson as reasons Kia chose the West Point site."
Much of the above is critical to supply chain flexibility and you can see Kia building all the required architectures to ensure its supply chain is successful. State, county, and city support is foundational to the investment and benefits any supply chain architecture in the region. A strong workforce and warm, welcoming people benefits Kia's personnel base (human architecture) and community interaction, ensuring a high-quality working environment. Good interstate access, the nearby airport and flat land, along with the Savannah port access--all physical architectures--provides multi-modal flexibility in deploying transportation for the inbound and outbound movement of goods. Finally, the proximity to Hyundai suppliers allows Kia to leverage existing relational architecture towards launching the new plant.
As Mr. Underwood mentioned in his interview, various investment incentives are key in luring FDI to any state in the US. From Kia's perspective, such incentives would be the primary component of its financial architecture in making a plant investment in the US. An article titled "Kia's Plans Roll Along: Plant revs up West Point" via the Atlanta Journal-Constitution lays out the incentives used by Georgia to bring in Kia:
"State and local governments and utility providers all pitched in for incentives estimated at $414.6 million, about $160,000 per job. Kia is contractually obligated to provide at least 2,500 jobs at its West Point plant:
- $65.6 million in job tax credits over five years
- $13.9 million in sales tax exemptions
- $130 million in property tax abatements over 16 years
- $20 million in training facilities and programs
- $21 million for local infrastructure improvements
- $34.6 million for 2,245 acres of land
- $48.5 million for clearing 650 acres for construction
- $81 million in road improvements"
The one architecture that I haven't yet mentioned in the Kia supply chain is innovation architecture. As the interview with Mr. Underwood mentions, Kia became the first automotive company to use a completely online system for recruiting new employees. The Georgia Trend article mentions some additional details:
"Kia, with the support of Georgia’s Quick Start program, took applications for hourly positions in the spring. They received 43,000 applications for 2,500 jobs in 30 days through the online process. Those hired will be provided with training, around the country and in Korea, and the first cars will roll off the line for sale in November 2009. Once two full shifts are up and running, by late 2010, some 300,000 units will be manufactured each year."
The result of using this innovative approach was a reduction in recruiting costs and time while simultaneously improving the size and quality of the recruiting pool. At the same time, this expanded reach will also bring new people into West Point, including their families, increasing the demand for local services. The article discusses the importance of quality public education services below:
"The biggest need Mayor Ferguson sees in West Point right now is public education. “We have a wonderful elementary school.” But there is no middle or high school in the city limits. “The current formula for education funding is not working,” he says of the state’s approach, which bases money on students who are already in the system, not on students who will be coming through the system in the near future. “If you don’t have great education opportunities people will live far away and drive [to work]. Schools should be looked at as an economic driver.” They are a way to help recruit good strong families to an area, he adds."
Another focus is on roads:
"The state is investing $130 million in a new Interstate 85 interchange that will serve Kia, but the county is responsible for the roads off the exit, (Ricky) Wolfe says. A six-year special purpose local option sales tax (SPLOST) will raise $75 million, with most of that going for transportation, he says."
With Hyundai having already opened a plant in Alabama (see picture below), local leaders in Georgia made the right move in doing some cross-state benchmarking after the Kia announcement was made:
"In order to prepare for Kia and its suppliers, a group of people, including Ferguson III, Lindner and Jane Fryer, president of the LaGrange-Troup County Chamber of Com-merce, met with counterparts at the Montgomery, Ala., chamber to find out what to expect after the Kia announcement. The Montgomery area had been through a similar situation when a Hyundai plant opened there. The Alabamians had nine five-inch-thick notebooks documenting the Hyundai project, Ferguson recalls."

This benchmarking resulted in replicating some innovations to enhance the services provided to Koreans involved with the Kia investment:
"Fryer called the meetings with her Montgomery counterparts invaluable. Because of what they learned, the Georgia group hired a family support coordinator, who is housed in chamber offices and paid by the county, the West Point Devel-opment Authority and the city of LaGrange. Susan Ferguson (no relation to either Drew) works with Kia and supplier families from the moment they arrive in Troup County. She helps them find housing, sets up tutors for those who don’t speak English, helps with doctor’s appointments, enrolling kids in schools and getting Social Security numbers for everyone. She’s even been at the hospital when one Korean woman delivered her baby and helped choose an American middle name for the boy.
"The chamber also helped hire a project coordinator, who works on the Kia site with Korean contractors to help guide them through permits, wetlands issues and other distinctly American building processes. “That was the smartest thing we did,” Fryer says. He allows us “to know that our investment is being taken care of.”"
These are the kinds of services that, when viewed in aggregate, have a huge positive impact in integrating Koreans into the community and thus creating a more welcoming work and living environment. When I was at Denso, I remember helping Japanese staff get drivers licenses, talk to hospitals, etc. So I personally understand the need and it is highly appreciated when most of the visitors speak little to no English. But it seems this part of Georgia has a history of being innovative:
"Folks in LaGrange have a history of doing smart things. It’s almost as if they’ve been preparing for something as big as Kia, without quite knowing what it would be, for years. In 2000, for example, LaGrange received the Intelligent City of the Year award of the World Teleport Association for being the first city in the world to provide free Internet access to its citizens, says Jeff Lukken, mayor.
"The city continues to stay ahead of the technology curve, this time in the landfill arena, with a new biomass reactor. A $5 million investment by the city will create a $26 million return from the sale of methane gas captured at the landfill. Milliken and InterfaceFLOR helped develop the idea with the city and both agreed to purchase the gas, which provides a green energy source. The reactor also extends the landfill’s life by 16 years."
Below are some basic statistics for the LaGrange/Troup County area:
Population
(2008 Estimate)
Troup County, 63,245; LaGrange, 27,652; West Point, 3,354; Hogansville, 2,909
Unemployment
(May 2008)
Troup County, 7.9 percent; Georgia, 5.6 percent
Largest Employers
Troup County Schools, 1,807; Milliken Floor Covering, 1,660;Wal-Mart (distribution center), 1,600; West Georgia Health System, 1,336; InterfaceFLOR, 1,080
For everyone's reference, below is a list of additional articles on Korean FDI in Georgia, primarily focused on the "Kia Effect":
- March 27, 2008: Kia Training Center Opens
- May 13, 2008: Kumho Tire Breaks Ground
- May 22, 2008: Kia attracts first US Top-Tier Supplier
- June 16, 2008: Kia Plant's Logistics Provider to Create Jobs
- July 30, 2008: Growth Fuels West Point Plan
- August 27, 2008: Latest Kia Supplier Enters Georgia
- September 28, 2008: Development Chief, West Point Mayor Korea-Bound
- October 10, 2008: First Kia Shipment Reaches Savannah
- November 7, 2008: Korea-Southeast Chamber Makes a Comeback
The list above, in order by date, illustrates Mr. Underwood's mention of follow-on investments and positive impacts after gaining that large initial investment by Kia.